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Depositors Q&A - Withdrawal from TH Account

Question 1 :
Does a depositor need to inform TH on the purpose of any withdrawal?

No. A depositor is allowed to withdraw his/her savings for any purpose.

Question 2 :
Is there a limit to the number of withdrawals allowed at a TH counter?

There is no limit to the number of withdrawals made at a TH counter

Question 3 :
Can a depositor, who has registered for Hajj, be allowed to make withdrawals from his/her TH account?

A depositor, who has registered for Hajj, is allowed to make withdrawals from his/her TH account. However, the remaining balance in the account must not be less than RM1, 300. If the depositor has been selected to perform the Hajj in that particular year, a certain amount of his/her savings will be kept aside for the Hajj payment.

Question 4 :
Can TH issue a Bank Draft?

Yes. TH can issue a Bank Draft. However, it is only issued at the TH Headquarters for an amount of more than RM10,000 (other than cheques).

Question 5 :
What is the maximum amount of withdrawal allowed?

There is no maximum limit of withdrawal, depending on the available balance in the account. However, this is subjected to where the withdrawal is made. For a 100% withdrawal, a minimum balance of RM5.00 must be kept in the account.

Question 6 :
Can a pilgrim, who has just returned from the Holy Land, be allowed to withdraw his/her savings in the homeland?

Yes. A pilgrim, who has just returned from the Holy Land, is allowed to withdraw his/her savings in the homeland as usual.

Question 7 :
Can a depositor delegate his/her family member or any other individual to withdraw money on his/her behalf from the TH account?

No. Only the account holder is allowed to withdraw money from his/her TH account.

Question 8 :
Other than TH branches, where else can withdrawals be made?

A depositor can go to any Bank Islam or Bank Rakyat Uniteller to make withdrawals from his/her TH account.

Question 9 :
Does TH provide ATM withdrawal services?

ATM withdrawal can be made provided that the depositor has activated the link to the corresponding Uniteller Bank ATM card (BIMB / BKRM or Maybank).