Savings FAQ

Frequently asked questions for Wakalah (beginning from 31 December 2019)
2018 TH Hibah FAQ
What are the requirement to use TH services via ATM and CIMB CDM?
How does TH account be classified as "Inactive Accounts"?
Can a depositor register (link) their CIMB ATM Card to TH account owned by third party?
For depositor who have registered their Bank Islam, Bank Rakyat or Maybank ATM card to with their TH Own Account, would it possible for the depositor to register (link) CIMB ATM card with their TH Own Account?
Is an “Inactive Account” eligible to receive hibah?
How to reactivate an Inactive Account?
If depositor owned multiple CIMB ATM cards, is it possible to register (link) all the ATM cards with their TH's account?
Why does TH classify the account as “inactive”?
Can depositor register (link) their CIMB ATM card with their guardianship TH account under TH record?
How to update personal profile?
If a depositor renewed their CIMB ATM card that is registered (link) with TH account, do they need to re-register (link) for the new ATM card?
Is cash deposit transaction to TH third party account can be done via CIMB CDM?
Why is it necessary to update personal profiles ?
What are the available channel to contact if depositor have any problem with CIMB ATM and CDM services.
What are the requirement to use TH services via ATM and CIMB CDM?
Can a depositor register (link) their CIMB ATM Card to TH account owned by third party?
For depositor who have registered their Bank Islam, Bank Rakyat or Maybank ATM card to with their TH Own Account, would it possible for the depositor to register (link) CIMB ATM card with their TH Own Account?
If depositor owned multiple CIMB ATM cards, is it possible to register (link) all the ATM cards with their TH's account?
Can depositor register (link) their CIMB ATM card with their guardianship TH account under TH record?
If a depositor renewed their CIMB ATM card that is registered (link) with TH account, do they need to re-register (link) for the new ATM card?
Is cash deposit transaction to TH third party account can be done via CIMB CDM?
What are the available channel to contact if depositor have any problem with CIMB ATM and CDM services.