| Question | Answer |
|---|---|
| What is JomPAY? | JomPAY is a national initiative, supported by Banks, to enable online fund transfer across Malaysia operated by Payments Network Malaysia Sdn Bhd (PayNet). |
| What can I do with JomPAY? | With JomPAY, depositors can transfer fund from their banks’ Saving or Current account to account at TH through Internet or Mobile Banking via 23 Banks in Malaysia. |
| How do I perform deposit transaction to TH Account via JomPAY using internet banking? |
4. Only active TH accounts will be credited otherwise the fund will be refunded. Depositors are required to check the status of their TH account by contacting THCC at +603-6207 1919. |
| Will I be charged for this service? | No service charge imposed to depositors. |
| Do I have to register? | No registration is required with JomPAY. However, you must have Internet or Mobile Banking access at your preferred bank. |
| How long does it take for my deposit transaction to reflect into depositors’ TH account? | It will reflect on the next working day (T+1). If transaction done after 5:00 pm, then the T will be the next working day. |
| Any cut off time of making the transaction? | It depends on the Internet Banking settings of depositor’s choice of bank |
| Can I make transaction to other TH Account? | Yes. You can perform transaction to Own TH Account or 3rd Party TH Account. The information needed is only TH Account number to make the transaction. |
| Is there a limit for JomPAY transaction? | Since JomPAY transactions are performed at banks’ Internet or Mobile Banking, transaction limit is determined by the respective banks. |