THiJARI FAQ

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Savings and Withdrawals (THiJARI Registration) THiJARI FAQ
Questions Answers
How can I register for THiJARI? Depositors may register by logging on to www.thijari.com.my.
Depositors need to key-in TH account number, IC number (MyKad) and the phone number that has been registered with TH.
What are the terms to register with THiJARI? Depositors must own an active and updated account with TH. Information update can be done at any nearest TH counters. Only adult accounts are allowed to register with THiJARI. 
What needs to be done if depositor forgets user ID/password? Depositor needs to change their password by clicking on “Forgot Login Details”.
Can a guardian check accounts under their custody?

Yes. A guardian can check it under the “Account Summary” menu.
What is the allowable daily funds transfer amount?
  • Transfers to Personal TH Account (to TH accounts under one’s custody) – RM15,000.00 daily
  • Transfers to Third Party TH Account (including TH favourite TH accounts) – RM5,000.00 daily
Are the guardians allowed to make fund transfers on behalf of the ones under their custody? Yes. Details of TH accounts under one’s custody will automatically appear once the guardian has successfully registered with THiJARI.
Is there Favourite Accounts feature? Yes. Depositors may add Favourite Accounts for a third party.
Can depositors obtain TH account statements via THiJARI? Depositors may obtain TH account statements for the recent 6 months.
Are there password and security image verification features? Yes. Depositors may change their password and security image via the Profile Update menu.
What needs to be done when the TAC number is blocked? Depositors need to call THCC at +603-6207 1919 for further actions. 
Is there an expiration date for THiJARI accounts? No. However, if a TH account is inactive, the depositor may not make any transactions.

 

Savings and Withdrawals (Profile Update) THiJARI FAQ
Questions Answers
Can I update my personal information? Yes, you can update your personal information via THiJARI web. 
Do I have to visit any TH branch to verify updated information? No, you do not have to visit any TH branch for verification purposes. 
Do I have to fill up any forms at any TH branch after updating my information over THiJARI web? No.
Do I have to update my mobile number through THiJARI web? No, you do not have to visit any TH branch to update your mobile phone number. 
No, you do not have to visit any TH branch to update your mobile phone number. 

The information that can be updated are as below:-

  1. Salutation
  2. Email
  3. Mailing Address
  4. Home & Office Phone Number
  5. Occupation
How many times can I update my personal information? No limit.

 

 

Hajj (Domestic Operations) THiJARI FAQ
Questions Answers
Can I register for Hajj via THiJARI? Yes. You can register for Hajj individually or in group via THiJARI.
Can I register for Hajj online? Yes. Hajj registration can be done online via https://www.thijari.com.my or through THiJARI mobile application.
I am a Malaysian citizen but a red identification card holder. Can I register for Hajj? No. Red identification card holders or non-Malaysian citizens cannot register for Hajj or open a savings account with TH.
What is the minimum savings needed in my account for me to register for Hajj? A minimum savings of RM1,300.00 is needed in the account before you can register for Hajj.
When I have registered for Hajj, will I be able to know when my turn is up? Yes. Your turn to go for Hajj will be based on the year that is allocated for you during the registration.
Can I register for Hajj on behalf of a third party? Yes. Hajj registration is allowed but only for children under your guardian.
What is the maximum pax for a group Hajj registration? Maximum pax allowed for group Hajj registration is six (6) pax only, including guardians. 
I lost my hajj registration slip. Can I do verifications and reprint my hajj registration slip? Hajj registration slip can be reprinted through THiJARI.
How can I check whether I have been chosen to perform Hajj? Pilgrims who have been chosen to perform Hajj will be contacted by TH’s branch office via mail or phone call. Pilgrims may also check and print the offer letter via online, through THiJARI.
I have been called to perform hajj this year, how can I respond to the offer letter? The offer letter must be completed/filled up within the allocated period and be returned to any nearest TH branch office.
Can I check my Hajj registration status using THiJARI? Yes. You may check your Hajj registration status via THiJARI.
Can I check my flight schedule online? Yes. Chosen pilgrims may check and print the Flight Schedule Letter online, via THiJARI.

 

Hajj (Hajj Guidances) THiJARI FAQ
Questions Answers
Can I get information regarding Hajj courses and the selected Mosques’ locations? Yes. You may get information regarding Hajj courses and selected Mosques’ locations.
Can I get information regarding Hajj basic courses’ modules? Yes. You may get information regarding Hajj basic courses’ modules.
Where can I get Hajj Basic Courses’ Schedule, in any case the Schedule can’t be downloaded? You may log on to TH official website download here or call THCC at +603-6207 1919.
Do I have to make any fees to attend any Hajj courses? No. Hajj Basic Courses are opened to all Muslims in Malaysia for free.
Where can I get the notes for Hajj Basic Courses? For those who have been chosen to perform and have replied to the Hajj offer letter for the current year, the notes can be obtained for free at TH office. For those who have not been chosen yet, the books can be bought at TH Koperasi or download here.
If I am late to the Hajj Basic Course, does TH organize courses other than the Hajj Basic Course? TH organizes Hajj Basic Courses for 13 weeks and will be precedented by Kursus Intensif Haji, Kursus Khas Haji and finally Kursus Perdana Haji before the pilgrims leave for the Holy Land.
Does TH prepare additional reference materials for the pilgrims? TH always strive to provide the best reference materials for the pilgrims so they can perform Hajj with perfection; references such as Fiqh Ibadat Haji, Umrah dan Ziarah, Buku Soal Jawab Haji dan Umrah, Himpunan Doa, Wirid Terpilih and Feqh Wanita Dalam Ibadat Haji.

 

Customer Services (Kelab TaHa & Kelab TaHa@U) THiJARI FAQ
Questions Answers
What is the age range eligible to register for TaHa Club? 7 to 17 years old, and still is a student in primary or secondary school or its equivalent.
What is the age range eligible to register for TaHa@U Club? 18 to 25 years old and still studying in IPTA/IPTS or its equivalent.
How can one register for the Clubs? Registrations can be made through the account of the guardians who have registered for THiJARI.
When can I sign up for a TaHa@U membership? After registering for THiJARI.
What are the benefits of being a member?

Members are given priority and have the opportunity to join:

  • Practical training
  • Community programs
  • Becoming a Hajj season volunteers in Malaysia
  • Participate in club’s sports and leisure activities 
  • Discounts at Rakan Kelab TaHa networks across Malaysia
Will I get a physical membership card? No, the digital card can be accessed via the THiJARI web once registration has been made.
What is the use of a member's digital card? This digital card can be used to get discounts at Rakan Kelab TaHa networks.