Savings in TH are based on the concept of Wakalah, where an individual (Muwakkil) appoints another party (Wakil) as their representative to manage their affairs. It is Shariah-compliant and fully guaranteed by the Government of Malaysia.

TH's Service Centre (Pusat Perkhidmatan TH - PPTH) was introduced in 2013. The Financial Counter operations for selected TH branches were transferred to TH's Strategic Bank such as Bank Islam Malaysia Berhad (BIMB) and Bank Kerjasama Rakyat Malaysia Berhad (BKRM) which are near the TH offices.

Setia dan Menang Campaign ("Campaign"), is organised by Lembaga Tabung Haji (“TH”)