Savings FAQ

Savings

Answer

TH Account is classified as “Inactive Account” when there is no transaction made for a period of more than seven (7) years.

Answer

Inactive Account IS NOT eligible to receive the Annual and Hajj Hibah beginning 2018.

Answer

An Inactive Account can be reactivated by performing at least one transaction at any of TH branches or counters, TH Strategic Partners such as Bank Islam, Bank Rakyat, Maybank and CIMB Bank or TH Deposit Collection Agents.

Answer

As a security measure to protect the clients’ accounts from any suspicious transaction.

Answer

Depositors may update addresses, telephone numbers and appoint nominates at any TH Branch Offices, TH Service Centres, and UTCs.

Answer

Personal profile must be updated to facilitate communication between TH and depositor as well as to prevent non-receipt of hajj offer letters due to change of addresses.

For more information, contact Tabung Haji Contact Centre (THCC) at +603-6207 1919.

Answer

TH Account is classified as “Inactive Account” when there is no transaction made for a period of more than seven (7) years.

Answer

Inactive Account IS NOT eligible to receive the Annual and Hajj Hibah beginning 2018.

Answer

An Inactive Account can be reactivated by performing at least one transaction at any of TH branches or counters, TH Strategic Partners such as Bank Islam, Bank Rakyat, Maybank and CIMB Bank or TH Deposit Collection Agents.

Answer

As a security measure to protect the clients’ accounts from any suspicious transaction.

Answer

Depositors may update addresses, telephone numbers and appoint nominates at any TH Branch Offices, TH Service Centres, and UTCs.

Answer

Personal profile must be updated to facilitate communication between TH and depositor as well as to prevent non-receipt of hajj offer letters due to change of addresses.

For more information, contact Tabung Haji Contact Centre (THCC) at +603-6207 1919.

TH Services via ATM and CDM CIMB Bank

Answer

Depositor needs to have TH account and owned a CIMB ATM card and requires to register (link) the ATM card with TH own account.

Answer

No. Depositor can only register (link) ATM CIMB Card to their TH own account. 

Answer

Depositors can register (link) their CIMB ATM card with TH Own Account even though they have Bank Islam, Bank Rakyat, and Maybank ATM card registered (linked) with their TH's account.

Answer

It is possible. However, depositor needs to register for each CIMB ATM Cards they want to register (link).

Answer

At present, these facilities are not offered by CIMB Islamic.

Answer

No need. The new ATM Card Registration (link) will be done automatically by CIMB.

Answer

No. Cash deposit transaction can only be done by CIMB ATM owner to TH Own Account.

Answer

The depositor can contact CIMB Contact Center at +603-6204 7788 or Tabung Haji Contact Centre (THCC) at +603-6207 1919 for an assistant. 

Answer

Depositor needs to have TH account and owned a CIMB ATM card and requires to register (link) the ATM card with TH own account.

Answer

No. Depositor can only register (link) ATM CIMB Card to their TH own account. 

Answer

Depositors can register (link) their CIMB ATM card with TH Own Account even though they have Bank Islam, Bank Rakyat, and Maybank ATM card registered (linked) with their TH's account.

Answer

It is possible. However, depositor needs to register for each CIMB ATM Cards they want to register (link).

Answer

At present, these facilities are not offered by CIMB Islamic.

Answer

No need. The new ATM Card Registration (link) will be done automatically by CIMB.

Answer

No. Cash deposit transaction can only be done by CIMB ATM owner to TH Own Account.

Answer

The depositor can contact CIMB Contact Center at +603-6204 7788 or Tabung Haji Contact Centre (THCC) at +603-6207 1919 for an assistant.