FAQ

TH Services via ATM and CDM CIMB Bank

If a depositor renewed their CIMB ATM card that is registered (link) with TH account, do they need to re-register (link) for the new ATM card?

No need. The new ATM Card Registration (link) will be done automatically by CIMB.

Can a depositor register (link) their CIMB ATM Card to TH account owned by third party?

No. Depositor can only register (link) ATM CIMB Card to their TH own account. 

Can depositor register (link) their CIMB ATM card with their guardianship TH account under TH record?

At present, these facilities are not offered by CIMB Islamic.

For depositor who have registered their Bank Islam, Bank Rakyat or Maybank ATM card to with their TH Own Account, would it possible for the depositor to register (link) CIMB ATM card with their TH Own Account?

Depositors can register (link) their CIMB ATM card with TH Own Account even though they have Bank Islam, Bank Rakyat, and Maybank ATM card registered (linked) with their TH's account.

If depositor owned multiple CIMB ATM cards, is it possible to register (link) all the ATM cards with their TH's account?

It is possible. However, depositor needs to register for each CIMB ATM Cards they want to register (link).

Is cash deposit transaction to TH third party account can be done via CIMB CDM?

No. Cash deposit transaction can only be done by CIMB ATM owner to TH Own Account.

What are the available channel to contact if depositor have any problem with CIMB ATM and CDM services.

The depositor can contact CIMB Contact Center at +603-6204 7788 or Tabung Haji Contact Centre (THCC) at +603-6207 1919 for an assistant. 

What are the requirement to use TH services via ATM and CIMB CDM?

Depositor needs to have TH account and owned a CIMB ATM card and requires to register (link) the ATM card with TH own account.

FAQ

TH Services via ATM and CDM CIMB Bank

If a depositor renewed their CIMB ATM card that is registered (link) with TH account, do they need to re-register (link) for the new ATM card?

No need. The new ATM Card Registration (link) will be done automatically by CIMB.

Can a depositor register (link) their CIMB ATM Card to TH account owned by third party?

No. Depositor can only register (link) ATM CIMB Card to their TH own account. 

Can depositor register (link) their CIMB ATM card with their guardianship TH account under TH record?

At present, these facilities are not offered by CIMB Islamic.

For depositor who have registered their Bank Islam, Bank Rakyat or Maybank ATM card to with their TH Own Account, would it possible for the depositor to register (link) CIMB ATM card with their TH Own Account?

Depositors can register (link) their CIMB ATM card with TH Own Account even though they have Bank Islam, Bank Rakyat, and Maybank ATM card registered (linked) with their TH's account.

If depositor owned multiple CIMB ATM cards, is it possible to register (link) all the ATM cards with their TH's account?

It is possible. However, depositor needs to register for each CIMB ATM Cards they want to register (link).

Is cash deposit transaction to TH third party account can be done via CIMB CDM?

No. Cash deposit transaction can only be done by CIMB ATM owner to TH Own Account.

What are the available channel to contact if depositor have any problem with CIMB ATM and CDM services.

The depositor can contact CIMB Contact Center at +603-6204 7788 or Tabung Haji Contact Centre (THCC) at +603-6207 1919 for an assistant. 

What are the requirement to use TH services via ATM and CIMB CDM?

Depositor needs to have TH account and owned a CIMB ATM card and requires to register (link) the ATM card with TH own account.