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Hajj Appeal

12. Can depositors make an appeal at TH branch office?

No. Depositors need to make an appeal via THiJARI mobile application.

23. Can a permanent resident make a Hajj appeal?

Yes, they can. (Refer the answer to question No.4)

02. Can the depositors submit an appeal now?

The appeal can only be made beginning December 22, 2020, via THiJARI mobile application.

13. Should the depositors make a written appeal, if they have made an online appeal?

Depositors don’t have to appeal again, as the apparel has already been recorded.

24. If the depositor and the spouse make an appeal and one of them has been selected to perform Hajj, must the non-selected spouse make an appeal again?

Yes. The unselected depositor must appeal again by changing the appeal category via the THiJARI mobile application.

03. When is the deadline for Hajj appeal?

The deadline for Hajj appeal is on the first of Rejab of each year

14. Will TH respond if the depositors make an appeal via online?

Yes. Depositors will receive a response on appeal applications via:

  1. The appeal confirmation display which can be downloaded and printed.
  2. Email from THiJARI to the applicant.

25. When is the last date of notification for the Hajj appeal results?

If the depositor does not receive any notification from TH by the end of Ramadhan, the depositor’s Hajj appeal application is considered unsuccessful.

04. Who is eligible to appeal?

  1. All TH depositors;
  2. Already registered for Hajj; and
  3. Already registered with THiJARI mobile application (Only adult account holders/depositors (18 years and above) can register with THiJARI).

15. Can the depositors check the appeal status from time to time?

Yes, they can. Depositors can review their appeal status by using the THiJARI mobile application.

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