Hajj Management
TH Hajj management is a continuous throughout-the-year process carried out to ensure smooth and efficient hajj operations. This comprehensive management by TH begins from the moment the Hajj candidates make their first savings, right up until they return to the Homeland after they have completed their Hajj in the Holy Land.
The entire Hajj management process consists of 20 checkpoints including the services that are provided in Malaysia and the Holy Land.
Hajj Management Chart
Flight Schedules (SJP)
Flight schedules will be given to all future pilgrims (Muassasah). For pilgrims using TH Travel package & services or other private agencies providing Hajj services, the flight schedules will be sent to the respective agencies or organizers.
Departure stations are as follow:
| No | Departure Stations |
|---|---|
| 1 | Kuala Lumpur, Sepang International Airport |
| 2 | Bayan Lepas, Pulau Pinang International Airport |
| 3 | Senai, Johor International Airport |
| 4 | Kota Kinabalu, Sabah International Airport |
| 5 | Kuching, Sarawak International Airport |
| 6 | Sultan Mahmud, Terengganu International Airport |
| 7 | Sultan Abdul Halim, Kedah International Airport |
| 8 | Sultan Ismail Petra, Kota Bharu, Kelantan International Airport |
Passport
All pilgrims must have the Malaysian International Passport issued by the Immigration Department of Malaysia. TH branch office will contact pilgrims for passport submission together with supporting documents.
Health Examination
Muassasah pilgrims must do and passed a basic health examination such as blood pressure, blood type and urine test to know their health condition. Applicants will also need to get the following injections/ immunizations:
- Anti Meningitis Meningococcal Quadrivalent ACYW-135
- Any additional immunizations imposed by the Embassy of Saudi Arabia
Health examination and immunizations must be done by authorized medical officers who must certify and endorse all details of medical examination and immunizations given. The official medical officer’s name, designation, and department should also be stamped on the International Health Book / Card.
Cancellation / Flight Delay
Once they have accepted the offer, prospective pilgrims can still postpone or cancel their departure (for any reason) at all TH branches. However, penalty charges will be imposed and debited from their TH account based on charges stipulated by TH.
However, for those who postpone, the opportunity to perform Hajj the following year is subject to the vacancy and no guarantee will be the pilgrims to be offered again for pilgrims.
The rate of the penalty imposed on hajj pilgrims who cancel or make a delay is in the following categories:
- Category I
RM 500 will be deducted to prospective pilgrims whom postpone or cancel their departure after 1 Ramadhan
- Category II
RM 2,000 will be deducted to prospective pilgrims whom postpone or cancel their departure after pilgrim flight schedules are issued or pilgrims have been assigned a plane.
- Category III
RM 4,000 will be deducted to prospective pilgrims whom postpone or cancel their departure after obtaining a pilgrimage visa.