Hajj Management
TH Hajj management is a on-going process carried throughout the year to ensure smooth and efficient hajj operations. This comprehensive management by TH begins from the moment the prospective hajj pilgrims make their first savings, until they return to the homeland after completed their hajj in the Holy Land.
The entire hajj management process consists of 20 activities including services provided in Malaysia and in the Holy Land.
Hajj Management Chart
Flow Chart of Hajj Management Activities - Services in Malaysia
Flow Chart of Hajj Management Activities - Services in Saudi Arabia
Flight Schedules
TH will send the offer letter and flight schedules (SJP) to all prospective Muassasah pilgrims, whilst pilgrims using travel package will receive the SJP from their respective agencies or organisers.
SJP reviews and prints can be made online or find out at the THiJARI website (https://www.thijari.com.my)
Passport
All pilgrims must possess the Malaysian International Passport issued by the Immigration Department of Malaysia. TH branch offices will contact pilgrims for passport submission and relevant supporting documents.
Saudi Visa Bio Registration
All potential Hajj pilgrims must perform biometric registration through the Saudi Visa Bio application before submitting their Malaysian International Passport (PMA) to the TH Branch Office.
Health Examination
Every prospective Hajj pilgrims must undergo and pass a health examination, including blood and urine tests (if necessary). This is to assess the health status of the prospective Hajj participant and identify any existing medical conditions (if applicable). Health examinations are crucial for verification and early treatment of prospective Hajj participants before their departure to the Holy Land. Prospective Hajj participants who have passed the health examination should also receive the Meningococcal Quadrivalent ACYW-135 vaccine.
Health examinations should be conducted by registered medical officers with TH/KKM (having the Prospective Hajj Participant Health Examination Registration Number (NPPKBH)). Meanwhile, vaccination injections can be obtained from any certified medical officer.
Medical officers conducting health examinations and administering the Quadrivalent ACYW-135 vaccination should confirm the details of the examination and injection in the MyVAS system. They should also provide their official stamp (name and position) in the Record Book of Hajj Pilgrims' Treatment and/or International Health Card.
Download the list of Health Examination Centers for each state here, and for more information, click here.
Cancellation / Postponement of Hajj
Prospective Hajj who received an offer to perform Hajj but intend to postpone, i.e. cancel their Hajj trip may submit their application to the nearest TH office, but cancellation/postponement charges will be charged according to a certain rate.
However, for those who have requested for a delay, the opportunity to perform Hajj the following year is subject to availability and there is no guarantee that the prospect will be reoffered again to perform Hajj.
The rate of fines imposed on the prospects who either cancel or postpone their Hajj departure are according to the following categories :
- Category I
A cancellation fine of 5% of the Hajj payment amount will be debited from the depositor's TH account in case of canceling the Hajj after the Hajj payment has been debited.
- Category II
A cancellation penalty of 20% of the Hajj payment amount will be debited from the depositor's TH account in case of canceling the Hajj after the Hajj flight schedule has been issued.
- Category III
A cancellation penalty of 40% of the Hajj payment amount will be debited from the depositor's TH account in case of canceling the Hajj departure after the Hajj flight schedule has been issued and the Hajj visa has been allocated.