Frequently asked questions for Wakalah (beginning from 31 December 2019)
Refer to Soalan Lazim Wakalah.
Download FAQ 2018 TH Hibah.
TH Account is classified as “Inactive Account” when there is no transaction made for a period of more than seven (7) years.
Inactive Account IS NOT eligible to receive the Annual and Hajj Hibah beginning 2018.
An Inactive Account can be reactivated by performing at least one transaction at any of TH branches or counters, TH Strategic Partners such as Bank Islam, Bank Rakyat, Maybank and CIMB Bank or TH Deposit Collection Agents.
As a security measure to protect the clients’ accounts from any suspicious transaction.
Depositors may update addresses, telephone numbers and appoint nominates at any TH Branch Offices, TH Service Centres, and UTCs.
Personal profile must be updated to facilitate communication between TH and depositor as well as to prevent non-receipt of hajj offer letters due to change of addresses.
For more information, contact Tabung Haji Contact Centre (THCC) at 03-6207 1919.