Corporate FAQ

1. Go to the 'Log-in' page by following the link on the left-hand side of your screen.
2. Enter the email address you have registered for an account and click on the 'forgotten your password' link. An email containing a link to reset your password will be sent to your registered email address.
3. When received the email, click on the link provided. Will then be prompted to set a new password to use when accessing your account in future.

The Web Recruitment system supports  the following preferred file types are supported:

• PDF (.pdf)
• JPEG (.jpeg)

Non supporting file format:

• Rich text format (.rtf) – most word processors can produce files in this format

Please check the following before you attach your documents:

1. Files are not password protected or encrypted;
2. Documents do not contain any macros or other executable code; and
3. Documents are not read only.

Otherwise, the system may prevent you from uploading the document or we may not be able to view your

documents properly or consider them as part of your application.

1. Register as a user in our online Recruitment application system.
2. The “Apply Online” button in each job posting takes you through our online application process step-by-step.

1. Current CGPA of minimum 3.0
2. From Institutions of Higher Learning within Malaysia and oversea
3. Term - minimum 3 months maximum 6 months
4. Fields directly related to TH

If there is no email from TH within a month, the application is considered unsuccessful.

A maximum file size of 20MB is allowed  with an overall limit of 5MB per application.

Contact th-info@lth.gov.my or call +603 - 6207 1919

Go to Application History

Experience working in one of the world's leading professional mukmin services' firms.

1. Exposure to a range of industries and sectors.
2. Intellectually challenging work
3. Friendly
4. Performance orientated culture
5. Good mentors
6. Extensive training
7. Fun events

Application must be made three (3) months before the date of Industrial Training start date.

Where possible, please  submit an original electronic document rather than a scanned document.

If you need to submit a scanned document, make sure that the image is within supporting file format.

No

1. Trainers who want to learn something new.
2. Trainers who are disciplined and comply with regulations.
3. Trainers who try to increase their potential.

Minimum period of three (3) months and maximum six (6) months.

1. Click on the 'Save' button at the bottom of the page that you are currently completing. Your application will then be saved and can be modified at any time up to the closing date for the vacancy.
2. Please log out of the Web Recruitment System once complete.

The message indicates that you browser is not the recommended version.

The recommended browsers are:

• Internet Explorer Version 8
• Chrome
• Firefox
• Safari

Priority is given to students in their penultimate year of study. As such we encourage you to apply in your penultimate year.

The application will be processed within a month. If you do not receive any feedback within a month, the application is considered unsuccessful.

1. Click the 'Application History' tab. This will provide a summary of all your current applications.
2. Navigate to the correct vacancy in the Existing Applications table.
3. At the right-hand side of the screen, click on the ‘Print’ button. A PDF of your application will appear on the screen.
4. Click on the PDF to open it. You can now print this page in the same way as you would normally print a web page (in most browsers, go to the 'File' menu and choose 'Print', or use shortcut keys Ctrl+P in Windows, and Command+P on a Mac).
5. You can also save the PDF to your own computer if you wish to do so.
6. Once you have finished viewing and/or printing the summary, close the PDF to return to the Web Recruitment system.

The recommended browsers are:

• Internet Explorer Version 8
• Chrome
• Firefox
• Safari

Yes

You must respond within fourteen (14) days from the date of the offer issued by filling out the Acceptance Form.

The issued sukuk provides returns of 4.05% and 4.10% and through this transaction, TH will generate a revenue of RM800 million per year.

• Asset rehabilitation process through warehousing strategy to prevent fire sale


• Optimizing the realization value of assets for the recovery of those assets through the process of improving property values and disclosure of stock values when capital and financial markets recover

• Manage the operation of assets that have been taken over such as hotels and real estate


• Realize assets in cash for repayment of SPV financial instruments to TH


• Reduce costs to the Government

Sukuk has terms that can help the Government's financial flexibility in order to reduce the government's debt burden. Cash injection will put pressure on the Government finances as the Government is forced to make additional loans and the debt burden of the country will increase. This increase in debt is likely to have a negative impact on the National credit rating.

• No relationship, except only involved in the formation of the SPV and the planning of the TH Structuring and Rehabilitation Plan.

• TH has the First Right of Refusal on the assets that have been transferred if SPV wants to dispose of those assets

TH cannot be the asset manager for the SPV directly as TH can be considered to still hold the interest in the assets transferred. Therefore, according to accounting principles, TH still needs to consolidate assets that have suffered a high impairment loss and do not provide good rates of return in TH's financial position. This will result in the asset segregation objective not being achieved, and the deficit gap between asset value and value remains high. This will lead to TH's inability to distribute hibah not only in 2018, but for years to come.

The premium rate is required to cover the deficit gap between the value of TH's assets and liabilities as a result of the impairment of TH's investment. SPV is wholly owned by the Government, where under section 24 of the Tabung Haji Act, all deposits will be borne by the Government. It is the Government's responsibility to ensure that TH's financial position can be restored immediately.

As a result of this Restructuring and Recovery Plan, TH recorded total assets of RM76.5 billion compared to liabilities of RM75.5 billion in the financial year ended December 31, 2018. TH's income in 2018 was RM4.2 billion while its profitability was RM2.0 billion. Based on this financial performance, TH was able to make hibah distribution for 2018 in accordance with the Tabung Haji Act 1995.

TH's strategic assets have been taken over by the Government and not individuals or private companies. Acquisition of assets under the TH Structuring and Recovery Plan is also done at a premium rate in order to close the deficit gap between asset values and liabilities and to save TH from liquidity crisis. Muslims need not be suspicious of the status of these strategic assets because the SPV is entrusted to add value to these assets. In fact, TH has also been given the First Right of Refusal to recover potential assets after the asset value is restored.

If these assets are not transferred, the value of TH's liabilities will exceed the value of the assets. Therefore, TH will not be able to distribute grants to depositors for 2018 and the next few years. If this happens it will cause a potential liquidity crisis or bank- run. The government had to make a cash injection to help TH to return the deposit as guaranteed as enshrined in the Hajj Fund Act 1995. This sudden cash injection will burden the country's financial position and can have a negative impact on the country's credit rating.

SPV are required to acquire TH assets that aredeclining in value and are becoming less competitive. To ensure that TH's financial position can be restored immediately, these assets are transferred at a premium price that exceeds the market value. This is to ensure that the value of the asset will be higher than the value of the liability to be able to make the distribution of hibah and avoid the possibility of a liquidity crisis.

The Board Members of the SPV :

• YBhg Datuk Ahmad Badri bin Mohd Zahir,
  Chief Secretary to the Treasury
   
• YBhg Datin Rashidah Mohd Sies,
  Secretary to the Government Investment Company Division
   
• YBhg Dato’ Mohd Shukri bin Hussin,
  Director of Pelaburan Hartanah Bumiputera Bhd
 
   
• Mr. Mohd Hassan Ahmad
  Deputy Secretary of Fiscal and Economics
   
• Mr. Imri Dolhadi Ab. Wahab,
  Head of Section, Fiscal and Economic Division

CEO SPV:

Mr. Izad Sallehuddin was appointed as the CEO of SPV on April 2, 2019. He has served as Head of Equity Affairs at CitiGroup Global Market Sdn Bhd since 2015, and was in charge of formulating and executing the business strategy of CitiGroup company in Malaysia.

Although there are potential assets and the value of the stock is likely to recover, the gap in the value of the shares is too high, ranging from 20% to 90%. The period of time it takes for the stock to recover could take a long time and cause TH not to close the deficit gap in the near future.

The transfer of assets totaling RM19.9 billion will be completed through the issuance of two (2) series of sukuk by the SPV amounting to RM10 billion and RM9.6 billion. These zero-coup sukuk will give returns of 4.05% and 4.1% per annum. Another RM300 million will be settled by the SPV through cash payments.

Question : 
Was the TH Corporate Restructuring through the sale of assets to the SPV Company transparent, i.e. there is no compromise on the interests of Muslims including its shariah compliance aspects due to too much scepticism and secrecy in its transactions involving Muslim assets before?

Answer:
The full list of TH assets transfer to the SPV was submitted to the Dewan Rakyat on 14 March 2019 and is now available on the official portal of the Dewan Rakyat. On 28 December 2018, TH has already informed the companies listed on Bursa Malaysia where TH can release interest exceeding 2%. This revelation is a source of news reported by the mass media. The TH Restructuring and Rehabilitation Plan was also tabled in the Dewan Rakyat on 10 December 2018 and the document was also distributed to reporters. Confidentiality of this transaction does not arise as all information has been disclosed in Dewan Rakyat and Dewan Negara. For example, the same question on the name of the directors of the SPV has already been stated or answered at the Dewan Negara sitting in December 2018.

Government’s guarantee of commitment is as the below proofs:

1. The Cabinet on April 5th 2019 approved and agreed for the Government to provide an allocation for USJB to finance the shortfall of Sukuk redemption of at least RM 17.8 billion under the 11th Malaysia Plan (11MP) in 2020 amounting RM500 million and in 12MP to 13MP amounting to at least RM 17.3 billion.
    
2. The Government has also listed a guarantee commitment of RM20 billion to USJB as listed in the 2020 Federal Government Fiscal Review and Revenue Estimates Report.
    Source: Federal Government Fiscal Review 2020, Section 5: Fiscal Risk and Liabilities.
    

3. The Government supports the TH Recovery Plan by incurring a liability of RM20 billion or 1.3% of the country GDP, as mentioned in the 2020 Budget Speech.

4. Letter of support issued by the Minister of Finance Incorporated (MKD) to USJB to ensure that USJB remains operating under going concern throughout the sukuk period and has the financial capacity to make unlimited sukuk payments according to their respective maturity dates. 

The Government will continue to provide a guarantee commitment to the USJB Sukuk despite any transition of Government transition in the future. The Malaysian Government has never failed to meet any of its obligations, including loans and guarantees. According to the provisions under section 24(1) of the Tabung Haji Act 1995, the savings of TH depositors is fully guaranteed by the Government.

The Malaysian government has never failed to meet any of its financial obligations, including loans and guarantees. The Government’s strong financial positions are also recognised by the international rating agency, Standard & Poor’s with Malaysia’s credit rating remains at A-. Therefore, the Government’s ability to meet its obligations to TH should not be questioned.

How can TH pay dividends to depositors without earning such annual returns? 

An Undertaking Letter by UJSB to TH dated December 27th 2018 clearly states the irrevocable and unconditional responsibility and commitment of UJSB in making full, delayed payment to TH.

Under paragraph 3.1 (i), PA 3.1 of the Treasury Circular (Pekeliling Perbendaharaan) which is the Guidelines for the Preparation and Presentation of Annual Reports and Financial Statements of Federal Statutory Bodies, TH adopts accounting standards based on Financial Reporting Standard (FRS) based on accrual accounting over cash accounting because TH owns public listed companies and financial institutions as its subsidiaries.

Based on the terms of agreement between TH and UJSB, UJSB has a contractual obligation to pay the entire principal financing and profits to TH at maturity. 

This contract allows TH to recognise the income accrued from this sukuk. This income recognition also meets the *Malaysian Financial Reporting Standards - Financial Instruments (MFRS 9), sukuk issued by UJSB meets the conditions of “Solely Payment of Principle and Interest” (SPPI). Therefore the increase in the value of sukuk based on the set rate of return is allowed to be recognised as income by TH.

Furthermore, there is no expectation of credit loss (ECL) on this sukuk as the Government has given a financial commitment to redeem this sukuk fully and the Malaysian Government has never failed to meet any of its financial obligations.

1. Register as a user in our online Recruitment application system. 
2. The “Apply Online” button in each job posting takes you through our online application process step-by-step.

Anyone

1. Use your existing profile to apply for a new vacancy. Simply just log in to your profile and apply for the vacancy under the "Job Application" tab.

2. Update your Candidate Profile form before submitting the application so that we will have access to your latest qualification/ experience.

Login into the system in order to see all vacancies available and requirement for each posting. 

Should you not receive any response from Tabung Haji within six (6) months, your application is considered as not successful.

1. Make sure internet connection which has sufficient capacity to send the documents you are attaching. If your document is too large and contains graphics such as pictures or image files, try removing these and resending your resume again.
2. If you are still having issues email us at: th-info@lth.gov.my  

Cannot

This message indicates that your browser is not the recommended version. The recommended browser is:

1. Internet Explore Version 8
2. Chrome
3. Firefox
4. Safari

The recommended browsers are:

1. Internet Explore Version 8
2. Chrome
3. Firefox
4. Safari

The Web Recruitment system supports  the following preferred file types are supported:

• PDF (.pdf)
• JPEG (.jpeg)

Non-supporting file format:

• Rich text format (.rtf) – most word processors can produce files in this format

Please check the following before you attach your documents:

1. Files are not password protected or encrypted;
2. Documents do not contain any macros or other executable code; and
3. Documents are not read only.

Otherwise, the system may prevent you from uploading the document or we may not be able to view your documents properly or consider them as part of your application.

A maximum file size of 20MB is allowed  with an overall limit of 5MB per application. 

Where possible, please submit an original electronic document rather than a scanned document.

If you need to submit a scanned document, make sure that the image is within supporting file format.

1. Click on the 'Save' button at the bottom of the page that you are currently completing. Your application will then be saved and can be modified at any time up to the closing date for the vacancy. 
2. Please log out of the Web Recruitment System once complete.

1. Click the 'Application History' tab. This will provide a summary of all your current applications. 
2. Navigate to the correct vacancy in the Existing Applications table.
3. At the right-hand side of the screen, click on the ‘Print’ button. A PDF of your application will appear on the screen. 
4. Click on the PDF to open it. You can now print this page in the same way as you would normally print a web page (in most browsers, go to the 'File' menu and choose 'Print', or use shortcut keys Ctrl+P in Windows, and Command+P on a Mac). 
5. You can also save the PDF to your own computer if you wish to do so.
6. Once you have finished viewing and/or printing the summary, close the PDF to return to the Web Recruitment system.

Go to Application History

1. Go to the 'Log-in' page by following the link on the left-hand side of your screen.
2. Enter the email address you have registered for an account and click on the 'forgotten your password' link. An email containing a link to reset your password will be sent to your registered email address.
3. When received the email, click on the link provided. Will then be prompted to set a new password to use when accessing your account in the future.

No, one at one time

Replace with the latest resume and update your profile. 

Yes, your personal information is safe with us.

Yes, It's is free

No alert email from TH for any job vacancy. You may need to search inside TH. 

You may need to update your resume to suit with the job vacancy. 

No. The personal information will not being used as TH marketing purposes.

Yes and please use "Deposit Resume" in the vacancy list. 

Sijil Pelajaran Malaysia and LULUS BM

TH Privacy Notice is a notice issued to individuals who performed commercial transactions with TH. It outlines the use and protection of individual personal data information which are process by TH as “User Data” in accordance with the Personal Data Protection Act 2010

TH may take fourteen (14) working days before the consent withdrawal appears in the system. The notification of withdrawal must go through the verification process across TH groups. Therefore, you may still receive the marketing or promotion material / information during that stipulated period.

TH can only deny your request to access your personal data when there is insufficient information to confirm your identity.

TH commercial transactions, irrespective of whether it is of contractual in nature, including any matters pertaining to products and services offered by TH. It also includes gathering of individual personal data that has the potential to conduct transactions with TH.

PDPA is an act enacted by the Malaysia Government and was established on 15 November 2013 to protect individual personal data and sensitive personal data in commercial transaction. PDPA has seven principles of information management practices that must be adhered, namely: -

1. General Principle;
2. Notice and Choice;
3. Principle of Disclosure;
4. Principle of Security;
5. Principle of Storage;
6. Principle of Data Integrity; and
7. Principle of Access

If TH provides my personal data to a permitted third party, TH will ensure that they have a similar obligation to protect your personal data given to them accordingly

There are several conditions that allow others to access your personal data, namely:

• If you are below the age of 18 years, only legitimate account custodian is allowed
• Other entities within TH such as its subsidiaries, and its associates
• Agents and our service provider with whom we have contractual agreements for some of our functions, services and activities.
• Our strategic partner and advisor / consultant.
• Enforcement agencies, regulatory and government, as permitted or required by law, allowed by any court or to fulfil obligations to regulatory authorities.
• Party authorized by you.

TH is taking comprehensive measures to ensure your personal data security and confidentiality is protected via physical security, technical and IT process requirement.

All individuals and organizations that process your personal data must comply with the rules set by the PDPA, except for the Federal and State Government.

TH will only retain your personal data for as long as necessary to fulfill the purpose for which it was collected or to comply with legal requirements and regulations as well as TH internal requirements.

With your consent, TH will process your personal data for the purpose of providing products and services that you have subscribed including the management and maintenance of your account, respond to your questions, and also for the purpose of evaluation, marketing, delivery of marketing materials / information to you through various channels (for example e-mail, letter and phone call, etc.)

PDPA defines “processing” as the collection, recording, handling, storing, organizing, modifying, disclosing and destroying of personal data information. By only reading or accessing information is already considered as “processing”. Example of activities that is considered as “processing” include:

1. Collection of data using forms, via phone or the website;
2. Data publication;
3. Selling of data;
4. Using data for administrative purposes;
5. Using data for marketing purposes;
6. Recording of data;
7. Disclosing of data to other organizations; or
8. Destroying of data.

Personal data are information you provided to subscribe to TH’s products and services so that we can provide you with an efficient and effective services. Your personal data are as follows: -

1. Your identity (including name, date of birth, identification number);
2. Your contact details (including address, telephone number and email address); and
3. Other information (including job and your employer’s name).

Yes, if your personal data is processed in Malaysia, and it is transferred to a party outside Malaysia, it will be covered under PDPA. However, PDPA will not protect personal data processed outside Malaysia.

Failure to provide your personal data or withdraw your consent to allow TH to process your personal data, it may cause TH unable to provide the products and services which are related to you in an effectively and continuously manner. If you do not give consent to TH for marketing purposes, TH will stop sending you the marketing material for your products and services. However, TH may still use your personal data for purpose of providing the products or services that you have signed up for or fulfilling any other contractual obligations, and for legal or regulatory purposes.

Your rights are as follows:

1. The right to be informed whether your personal data is processed by TH;
2. The right to access personal data;
3. The right to rectify personal data;
4. The right to withdraw consent for processing personal data;
5. The right to prevent the processing of personal data that is likely to cause damage or distress; and
6. The right to prevent from processing personal data for direct marketing purposes.

Your sensitive personal data are as follows: -

1. Health, physical or mental condition;
2. Political opinion;
3. Religious beliefs and other beliefs; and
4. Behaviour or any offences.

You can withdraw your consent from processing your personal data at any time by contacting any of the TH branches; Customer Service (Tabung Haji Contact Centre) at 03-6207 1919 or visi www.tabunghaji.gov.my.

Yes, TH will allow you to access your existing personal data in TH storage system.

TH is the Data User that collects your personal data information. Data User is an individual or organization that:

1. Process your personal data, or
2. Has control over the personal data processing; or
3. Authorizes personal data processing.

THRIVE is opened to all Malaysian citizens with no evidence of criminal track record and must meet the following criterias: 

1. Conduct Shariah compliant business activities; 
2. Has the ability to recruit more employees through nature of activities and/ or through business upscale; 
3. Has limited financial resources or companies not larger than small and medium enterprise stature. However, priorities shall be given to Muslim and/or Bumiputera individuals and entities.

Go to https://forms.gle/5VzzpAnHwPvS1E4K7 and complete the Application Form. Please do not hesitate to contact our Team if you have further enquiry.

Successful applicants will be contacted via email.

Yes. We require you to place a security deposit of RM50 (refundable) and one-off application fee of RM50 (non-refundable).

Currently, the operational hours are based on normal office hours from 8:00 AM to 6:00 PM, Monday to Friday.

Yes, you can use the THRIVE address as you correspondence address. While we do not charge for this service, you should inform our Team of the same for administration purposes. We also offer runner services, company secretarial services, mail and package handling and other services at reasonable fees - Please talk to our Team for further information on this.

Membership is for a period of two (2) years. Subsequently, there may be charges imposed to members on the floor space and services at the discretion of TH.

Yes, but it will be on first-come and first-serve basis and subject to availability.

TH will invite various support group to conduct and facilitate entrepreneurs' events and progress at the centre. This is part of THRIVE's effort to create a conducive entrepreneur ecosystem.

THRIVE provides full amenities as a professionally run office. Among others, ICT support, security, receptionist service, printers and scanners, discussion room, cleaning services, personal locker, prayer room and accessibility to public transportation (LRT Ampang Line and KL Monorail Line).

Yes, subject to terms and conditions. Visitors attending meetings and presentations/events must register for entry into the centre.

Meeting room/seminar hall/event hall bookings can be reserved via our application suite, subject to availability.

We have a list of caterers for different functions; please contact our Team for further detail. If you choose external caterer(s), there will be an administration fee of RM100.

Refreshment can be ordered via our listed caterer. Please refer number 13.

THRIVE does not provide any parking space to the members. Members and visitors can park their car in Maju Junction Mall which are adequate (more than 250 bays available). Members are encouraged to use public trasportation.

We respectfully request for at least one (1) week's written notice via e-mail for cancellations.